FAQs

Q: Can we get our order delivered?
A: Orders are PICK UP FROM THE RESTAURANT ONLY. Our friends at J-DON Cafe  will be carrying our Ramen Soul Kits in Vernon, so please reach out to them for pickup out that way.

 

Q: Do we get a confirmation email when our order is ready for pickup?
A: You should receive an email once we have prepared your order. Please ignore any mention of "shipping" in the email– it means we have your order packed and ready to picked up during business hours. On the rare occasion that we cannot fulfill the order, we will reach out to you via email.

 

Q: What do we need to pickup our order in store?
A: Simply the name you used to place the order is fine. 

 

Q: An item is marked out of stock. When will it be available?
A: This is usually temporary and we will have items back in stock in a day or two. Please feel free to call us at 250–762–7788 to check on quantities.

 

Q: How do I prepare the ramen?

SLURP KIT

Bring water to boil in a medium pot. Add noodles and loosen with tongs.

To serve cold– boil just 2 to 2.5 minutes. Rinse under cold water to stop cooking.

To serve warm– boil 3 – 3.5 minutes. 

Drain noodles well and add to serving bowl. Add sauce and mix through noodles. Add your toppings and slurp!

SOUL KIT
One Pot Instructions–

Warm the broth in a medium pot over medium heat. Heat just to simmer. DO NOT boil.

Pour hot broth into serving bowl

Add water to pot, cover with a lid and turn heat to high.

When water is boiling, add noodles and cook for just 1.5 to 2 minutes.

Use tongs to add noodles to broth.

Much more–

Check out our website for more detailed instructions and ways to jazz up your Ramen KitS.